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First Steps

Choosing a Funeral Home

When choosing a Funeral Home, it is important that you feel comfortable with the Funeral Director. They will be guiding you through the process of arranging a funeral and looking after your loved one until the service.

Often, the initial contact you have with a Funeral Home can influence your decision. Were you greeted with warmth and professionalism? Was your call or enquiry handled sensitively and with patience? These first impressions can be an indicator on the level of service you may receive throughout.

At Kevin Matthews Funeral Service, we are here to listen, support and guide you to create a meaningful farewell for your loved one.

We have a dedicated team of staff, who deliver exceptional service and support to our clients, because of this, countless families return to use our services when they experience further bereavement.

As members of the National Association of Funeral Directors (NAFD) and the National Society of Allied and Independent Funeral Directors (SAIF), we firmly uphold the codes of conduct and best practices to ensure the highest quality of care to you and for your loved one.

All information we provide to you is clear and transparent.

Our estimates itemise professional fees and disbursement (third-party) fees related to your instructions. Standardised pricing is available here (at the link below) or at our Funeral Home.

From the very first contact with Kevin until we left the Crematorium, I felt like they were there for us, ensuring every little detail was handled so thoughtfully and sensitively.

Sherrilea Bandy
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